Frequently Asked Questions:
Q: How do I acquire your DVDs?
A: Please email us a list of all of the titles you might be interested in and you will receive a response within 24 hours with specific details on each title, including video grading, aspect ratio, pricing, and ordering information. If you need additional details such as running times or screen captures, just ask and we will do our best to accommodate you.
Q: I have some footage I would like to transfer to DVD. What formats can you convert?
A: We have over 20 years of experience and pride ourselves on making the best quality transfers available. We are able to transfer your VHS, LaserDisc and 8mm footage to DVD with superb results. We can also convert your PAL formatted media to NTSC. For a price quote on our services or any questions about what we can do, email us the details of what you’d like transferred.
Q: What forms of payment do you accept?
A: We prefer payments made via Gmail (Google Wallet), but can also coordinate payments via Amazon Payments, or accept money orders or cash in U.S. dollars.
Q: How can I find specific titles, musicians, actors or directors on your website?
A: Please use the page search as described below or contact us and we will send you a complete list of footage or films that feature the artist you are in search of. Looking for a title you do not see listed on these pages? Just ask. If we do not already have it, we can usually find it for you.
Q: How can I search your website?
A: You can perform a basic text search by doing the following:
• Click on the tab or tabs that best fits the title or name of the artist you are looking for.
• Windows Users:
Press the Control and F keys simultaneously to open a box that will allow you to type in your query. Type the name you are searching for and press “Enter”. You can then press “Enter” (return) or F3 to find the next search result on that page and so on.
• Mac Users:
Press the Command and F keys simultaneously to open a box that will allow you type in your query. Type the name you are searching for. This will highlight the first result on that page. You can then press “Enter” (return) to find the next search result on that page and so on.
Keep in mind that we list most musicians in our music pages, and actors in starring roles in our film pages, so if you’re looking for a particular person, you will need to search each music or film page for that name.
Q: What kind of quality can I expect from your DVDs?
A: We're serious film & music collectors who are passionate about acquiring and providing the best possible quality footage available. We have over 20 years of experience working with a variety of media – editing and processing video, performing video format conversions, as well as restoring older footage and authoring to DVD. Whenever necessary, efforts are taken to improve the source footage in regard to color correction, contrast and sharpness. Audio is often remastered to enhance the overall sound quality or volume levels of any given recording. We frequently acquire up to as many as 3 or 4 different versions of a given title in an effort to find and offer the best quality material. Therefore, the titles in our collection will be the best quality you can expect to find, as much of this material is extremely rare, no longer available commercially, or never released in DVD format.
We have both broadcast and digital VHS players with built-in time base correction and onboard video processing controls. We also have audio mixers, LaserDisc players, and a variety of digital video cameras and 8mm equipment. When transferring footage to DVD, the maximum bit rate is always utilized in correlation to the total running time of the footage being recorded to disc. In other words, in regard to our video conversion services, we feel the quality of our transfers is second to none.
Q: What Region code or video format are your DVDs?
A: Almost all of our DVDs will play in all regions and are thus considered Region-Free. Therefore while they are either NTSC or PAL format, most are playable worldwide. Information on the video format for any individual DVD will be provided in the email response you receive from us after inquiring about titles. If you are unable to play either NTSC or PAL formatted DVDs, we can convert the title to the format that you need. Please note that some DVD players are unable to play DVD-R or DVD+R discs. If your player is unable to play either of these (or if you are unsure), please let us know.
Q: Can you tell me the exact running time of a specific title?
A: Absolutely. Just ask.
Q: Can I obtain parts of a show rather than the entire show, such as just one artist’s performance?
A: Yes, we offer custom compilations. Any individual piece of footage or show listed on our website can also be made available to you separately on its own DVD.
Q: Do your DVDs come with cases or cover art?
A: All of the DVDs we offer have nicely designed inkjet printed disc-top titling. We do our own printing to make the DVDs themselves more attractive and easily identifiable. We use professional grade DVD-R or DVD+R media (Taiyo Yuden, Verbatim or FTI Pro). Please note that while the DVDs have disc-top labeling, we do not provide insert sleeve artwork for any of the titles offered. We prefer to spend our time acquiring, editing and perfecting the actual video quality, rather than creating photocopied inserts.
Our DVDs come housed in slimline poly jewel cases (half the thickness of a standard CD case). For further protection, they are mailed to you in rigid cardboard box mailers, designed specifically to accommodate this media. When ordering 4 or more DVDs, the discs are sent to you in colored paper disc sleeves.
Q: Do your DVDs have menus or chapters?
A: Yes, many have fully authored menus with chapter and track or scene selections. At the very minimum, they have titled menus with chapter points usually placed to correspond to each song performed (music titles) or relevant scenes (film or TV titles).
Q: What kind of DVD media do you use?
A: Professional grade Taiyo Yuden, Verbatim or FTI media is used in all cases. These are widely considered the best quality media brands for long term reliability and data integrity, as well as the most universally compatible - unlike other brands or generic media that will likely cause playback problems in the future.
Q: What is your turnaround time?
A: Most orders are mailed out within 2 business days, although it can take a little longer depending on the working queue at the time, and the size and complexity of your requests.
Q: Do you ship internationally?
Q: Do you carry CDs, Vinyl, VHS tapes or LaserDiscs?
A: Yes. We have a modest collection of rare live audio on CD and vintage vinyl. We also have a large collection of original out of print VHS tapes and LaserDiscs for sale. To see a list, just ask!
Q: Do you do DVD trading?
A: Yes, trades will be considered periodically. Please email us a detailed list of what you have to trade and if there’s anything of interest, we may be able to set something up. If a trade is not possible, we can provide a service from one collector to another.
Q: What is your return or replacement policy?
A: There are no refunds given due to the nature of recordable media and the ease with which it can be copied. We will, however, replace any disc that you are unable to play (for the same title) due to freezing, skipping or incompatibilities with your player. If you have any questions about compatibility, please let us know and we can determine the best format for your player. Replacements will only be issued within 30 days of shipment.
We do want you to be satisfied, so if you are unhappy for any reason, please contact us and we'll try to come up with a solution.
SERVICES & DISCLAIMERS:
Flashback DVD operates as a video conversion and transferring service that also offers rare music and film titles that are either out of print, no longer available commercially, or never released on video in any format.
The actual video content on these DVD-R discs is offered for free from one collector to another. Any money exchanged is for the transfer & conversion services we provide, the time involved in doing so, and the cost of media & packaging materials, etc.
Please note that we do not knowingly trade or exchange official, factory-released, or mass-produced DVDs. We are collectors and conversion specialists, not commercial retailers. The titles here are offered as digital transfers from one collector to another. No rights are intended, expressed or implied. All film-specific titles offered here are currently not readily available commercially within the U.S. and/or are believed to be in the public domain as defined by U.S. copyright law and the Berne Convention. Thus, if any of these titles become available commercially on DVD format, they will no longer be offered through us. If you observe any titles or footage listed here that have since been officially released on DVD in the United States, please contact us so that we can remove it from these pages. If you own the rights to any of the films offered herein and object to their distribution in this form, please notify us and the title will be removed.
Legal Notice: In regards to the legality of the video home recording act settled by Congress with the Home Recording Act (P.L. 102-563,106 Stat.4237, Codified at 17 U.S.C. 1001-1010) in October 1992. No action may be brought under these title alleging infringement of copyright based on the manufacture, importation, or distribution of a digital or analog recording medium or based on the noncommercial use of such a device or medium.